Privacy Policy

1. Introduction

ONE CLICK GO LIMITED ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including when you apply for a trade account.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name and contact details (email, phone number, address)
• Company information (name, registration number, VAT number)
• Director information for trade account applications
• Payment and billing information
• Identification documents (passport, utility bills for verification purposes)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling orders
• Managing trade account applications and verification
• Providing customer support and responding to inquiries
• Improving our website and services
• Sending marketing communications (with your consent)
• Complying with legal obligations and preventing fraud

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Trade account application documents are retained for verification purposes and may be securely deleted after account approval or rejection, subject to legal requirements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All sensitive documents uploaded during the trade account application process are stored securely and are not publicly accessible.

6. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business
• Credit reference agencies for trade account applications
• Law enforcement or regulatory bodies when required by law
• Business partners with your consent

7. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request restriction of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

9. International Transfers

Your information may be transferred to and processed in countries outside the UK and EU. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: