Terms & Conditions
Last updated: February 2026
1. Introduction
These Terms and Conditions govern your use of the ONE CLICK GO LIMITED website and the purchase of products through our platform. By accessing our website or placing an order, you agree to be bound by these terms.
2. Company Information
ONE CLICK GO LIMITED
Company Registration: England
VAT Number: GB 489379122
Address: 14/2e Docklands Business Centre, 10-16 Tiller Road, London, E14 8PX
Email: info@oneclickgo.co.uk
Tel: 0208 789 6767
3. Use of Website
3.1 Permitted Use
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that breaches applicable laws or regulations
- Transmit any unlawful, harmful, or objectionable content
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
4. Product Information and Pricing
4.1 Product Descriptions
We make every effort to ensure product descriptions and specifications are accurate. However, we do not warrant that descriptions are error-free or complete. Product images are for illustrative purposes only.
4.2 Pricing
All prices are displayed in GBP (£). Prices may be shown:
- EX VAT: Excluding Value Added Tax (for trade customers)
- INC VAT: Including Value Added Tax at the current rate
We reserve the right to change prices at any time. Price changes will not affect orders already placed.
5. Orders and Payment
5.1 Placing Orders
When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order. Order confirmation will be sent via email.
5.2 Payment
Payment must be made in full at the time of order unless credit terms have been agreed. We accept major credit cards, debit cards, and other payment methods as displayed. Trade account customers may be eligible for credit terms subject to approval.
6. Delivery
6.1 Delivery Areas
We deliver throughout the UK and Ireland. Delivery charges will be calculated at checkout based on your location and order value.
6.2 Delivery Times
Estimated delivery times are provided as a guide only and are not guaranteed. We will notify you if we expect significant delays.
6.3 Free Delivery
Free delivery is available on orders over £100 (excluding VAT) to most UK mainland addresses. Restrictions may apply to certain remote areas.
7. Returns and Refunds
7.1 Consumer Rights
If you are a consumer, you have the right to cancel your order within 14 days of receipt without giving any reason, in accordance with the Consumer Contracts Regulations 2013.
7.2 Damaged or Faulty Goods
Please inspect goods upon delivery. If items are damaged or faulty, contact us within 48 hours. We will arrange collection and provide a replacement or refund.
7.3 Non-returnable Items
Some items cannot be returned for hygiene or safety reasons, including:
- Cut-to-size materials
- Custom or bespoke products
- Perishable goods
8. Trade Accounts
8.1 Application
Trade account applications are subject to approval. We may request additional information or documentation to verify your application.
8.2 Credit Terms
Credit terms are subject to credit approval and may be withdrawn at any time. Payment must be made in accordance with agreed terms.
9. Limitation of Liability
To the fullest extent permitted by law, ONE CLICK GO LIMITED shall not be liable for any indirect, consequential, or special damages arising from the use of our website or products. Our total liability shall not exceed the value of the order in question.
10. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of ONE CLICK GO LIMITED and is protected by copyright and trademark laws.
11. Data Protection
Your personal information is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR.
12. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date.
14. Contact Information
For questions about these Terms and Conditions, please contact us:
ONE CLICK GO LIMITED
Email: info@oneclickgo.co.uk
Tel: 0208 789 6767